Soft Skills

12345678910111213141516171819
Across
  1. 4. the nearby area around a person or the area the person considers his or her territory.
  2. 5. conditions outside the receiver and the sender that hinder communication.
  3. 9. these communication barriers conditions outside the receiver and the sender that hinder communication.
  4. 10. an idea expressed by a set of symbols
  5. 11. the process used to send and interpret messages so they are understood.
  6. 13. used in a spoken or written message
  7. 15. A team that is set up to work on an ongoing basis often is called
  8. 16. A person who hears or reads and interprets a message
  9. 17. conditions outside the receiver and the sender that hinder communication.
  10. 18. facial expressions and gestures
  11. 19. The mode used to send a message, such as a letter or speaking to someone
Down
  1. 1. another word for informal communication.
  2. 2. a positive feeling or attitude toward others.
  3. 3. means to convince others to adopt an opinion or take certain action.
  4. 6. symbols such as Gestures, posture, facial expressions, color and lighting
  5. 7. The response of a receiver to a message, such as a comment or a nod of the head.
  6. 8. sending and interpreting messages related to products, services or activities of a company or an organization.
  7. 12. two or more people acting together to achieve a goal.
  8. 14. A person who creates and shares a message