Across
- 5. your welcome
- 6. hand raise
- 8. good
- 9. my name is
- 11. good evening or night
- 12. cool
- 14. sorry
- 15. bless you
- 16. ready
- 17. now
- 18. yes
- 20. excuse me
Down
- 1. thank you
- 2. listen
- 3. please
- 4. what's your name
- 7. phone
- 10. see you later
- 13. sit down
- 19. no