Across
- 3. A polite word used to greet customers
- 6. Don't _______ when customer entering shop
- 9. Using body gestures to greet someone
Down
- 1. What to do when a customer doesn’t know what to order?
- 2. A common verbal greeting
- 4. The tone your voice should have when greeting
- 5. Model used to guide customer interaction
- 7. End the chat
- 8. Step after customer completing order. ______ order