Across
- 2. This window company offers the pro a multitude of beneficial services, including access to architectural consultants
- 4. Ask questions to understand the customers project goals
- 5. "When you buy in bulk, you could save a _____" - Sam Suttle
- 8. You serve a wide variety of customers with _____ needs and
Down
- 1. This customer may not know we offer this service
- 3. This customer is usually purchasing materials for a job
- 6. Always ask _____ ended questions
- 7. A homeowner who is looking to complete a home improvement project themselves