Across
- 1. iccid that is downloaded over wifi
- 3. Tool used for account changes and activating
- 5. Tool for device tutorials
- 6. Article you should have open each day
- 7. Who you work for
- 8. Tool used for checking the status of a port
- 10. used on our repair calls to help customer's get their phone working
- 12. transferring a phone number from another carrier to spectrum mobile
Down
- 2. self service option for customer
- 4. Tool used for authenticating and validating
- 9. a response we may see in syniverse and would need us to call OSP
- 11. activating with a new number is a _____ number
- 12. iccid that is installed inside the phone