Across
- 2. an expression that means something other than the literal meaning of its words
- 5. gestures, eye contact, posture, facial expressions, and proxemics as conveyors of feeling
- 6. a series of drawings showing a sequence of events
- 7. he use of vocal effects to express
- 9. the process of translating communication into meaning
- 10. a process for exchanging ideas and creating meaning
- 13. active listening process during which you mirror a speaker’s thoughts and feelings back for further processing
- 16. a speech with very little preparation and rehearsal time
- 17. outline of the issues and proposals for a meeting
- 18. the receiver’s response to the sender
- 21. pauses on either side of a word or phrase for special emphasis
- 22. a tool for reasoning by which conclusion is inferred from premises
- 24. a words implied meaning
- 25. done without planning
Down
- 1. a word or phrase used as a substitute for an unpleasant or disturbing expression
- 3. 5 step speaking process that uses a problem-solution method to organize information for effective persuasion
- 4. the art of using language effectively, especially in public speaking
- 8. the process of concentrating on what is heard, attaching meaning, and reacting to it
- 11. a question that is limited to a specific piece of information or a simple “yes” or “no” answer
- 12. mass communications aimed at a specific audience
- 14. physical, mental, and cultural forms of interference
- 15. the use of space
- 19. description that brings a person’s words and actions to life
- 20. time and place
- 23. the process of turning ideas into messages
