Across
- 2. gestures, eye contact, posture, facial expressions, and proxemics as conveyors of feeling
- 4. outline of the issues and proposals for a meeting
- 9. the receiver’s response to the sender
- 10. a speech with very little preparation and rehearsal time
- 12. the art of using language effectively, especially in public speaking
- 13. physical, mental, and cultural forms of interference
- 14. he use of vocal effects to express
- 15. a word or phrase used as a substitute for an unpleasant or disturbing expression
- 16. the use of space
- 18. the process of turning ideas into messages
- 20. the process of translating communication into meaning
- 21. pauses on either side of a word or phrase for special emphasis
- 24. a stance in favor of a resolution
Down
- 1. a series of drawings showing a sequence of events
- 3. a tool for reasoning by which conclusion is inferred from premises
- 5. the process of concentrating on what is heard, attaching meaning, and reacting to it
- 6. a question that is limited to a specific piece of information or a simple “yes” or “no” answer
- 7. active listening process during which you mirror a speaker’s thoughts and feelings back for further processing
- 8. time and place
- 11. mass communications aimed at a specific audience
- 17. an expression that means something other than the literal meaning of its words
- 19. 5 step speaking process that uses a problem-solution method to organize information for effective persuasion
- 22. done without planning
- 23. a words implied meaning
