Across
- 4. techniques used to influence opinions, emotions, attitudes, or behavior
- 9. an example of this type of generality would be saying a product is "new, fun, and exciting"
- 11. listening without reacting or interrupting
- 12. this type of fallacy is when you jump to conclusions
- 13. using words effectively so as to persuade others/using words in a way to influence opinions, attitudes, or beliefs
- 15. This is the type of listening that you use to evaluate, criticize, or pass judgment
- 18. Saying that someone was "let go" instead of fired
- 20. NATO or ABC for example
- 21. this type of comparison is equating two things based on flawed reasoning
- 22. This is the type of listening that you use to hear your name being called
- 23. ability to recall or recognize what has been learned or experienced (memory)
Down
- 1. a type of listening where you seek to understand what the other person is feeling
- 2. this type of appeal is used by companies with expensive products like Mercedes, Godiva, and Chanel.
- 3. when a sports star advertises sneakers
- 5. This type of listening is listening for enjoyment
- 6. This involves FOMO. Try not to 'jump' on it
- 7. to express the main points of something
- 8. This type of listening demonstrates interest and encourages continued speaking
- 10. to put something in your own words
- 14. This is when you have prejudice in favor of or against something in a way considered to be unfair
- 16. this type of question is not meant to be answered
- 17. these types of words carry added emotional weight (+ or -) beyond their literal meaning
- 19. to use emotional barriers to absorb information selectively or hearing what you want to hear
