SPER Refresher

2. Number of days within becoming aware of an order wherein you can apply for a CANCEO
6. Contact type recorded in Party Contacts when speaking to an authorised Third Party
9. This is the o/s balance that was on the PID at the time a Centrepay is set up
11. A type of enforcement action used to register SPER's financial interest in a customer's real estate or vehicle
13. External database used to verify name and address of vehicle owner
14. Data base which refers Court Fines to SPER
15. This takes four to six weeks to be processed from Finance
16. We should always provide the customer with the receipt number from the Secure Card Interface True/False

1. System used to process credit card payments securely
3. Must be updated with every customer contact
4. SPER name for customer assets which may be used for Enforcement
5. The Name of the correspondence template sent to advise customer to contact SPER
7. How many defaults in the last two years are relevant to Decision Tool inputs
8. A customer is eligible for this if a Court matter is heard exparte
10. Name of the area in the Decision Tool to identify customer type
12. How many months' worth of payments can be zeroed out in the last 6 months