Across
- 4. Being honest and humble
- 10. We update our customers throughout the claim process
- 11. skill expected of a professional
- 15. We fix our customer's item in 5 days or less once received
- 16. Every time a customer calls us, they will speak to a real person
- 17. Never stop asking how you can do better
- 18. Our promise
- 19. understanding
- 20. Paying attention to detail
Down
- 1. Treat every customer as you were that customer
- 2. We keep all protection plans organized in one place
- 3. We hire the best and challenge them to do their best
- 5. energetic
- 6. Customers can file claims 24/7
- 7. Showing you care
- 8. Taking your time to understand
- 9. Being passionate about what you do
- 12. Using resources wisely
- 13. What we provide our customers
- 14. Plans can be canceled or transferred at anytime