Across
- 5. We fix our customer's item in 5 days or less once received
- 7. skill expected of a professional
- 8. Every time a customer calls us, they will speak to a real person
- 9. What we provide our customers
- 10. Plans can be canceled or transferred at anytime
- 11. Taking your time to understand
- 13. Never stop asking how you can do better
- 15. Our promise
- 17. Showing you care
- 19. Treat every customer as you were that customer
- 20. Being passionate about what you do
Down
- 1. Using resources wisely
- 2. Customers can file claims 24/7
- 3. understanding
- 4. Paying attention to detail
- 6. We keep all protection plans organized in one place
- 12. We update our customers throughout the claim process
- 14. Being honest and humble
- 16. energetic
- 18. We hire the best and challenge them to do their best