SSSEVA Agency Knowledge

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Across
  1. 1. on wheels / food for home bound seniors
  2. 3. wrong door / connecting services and resources
  3. 5. account / staff newsletter
  4. 8. /
  5. 9. call / calls made by volunteers to check on seniors who receive meals
  6. 13. / social media outlet used by SSSEVA
  7. 14. counseling / provides advice to seniors about insurance options
  8. 16. / our website
  9. 17. / doing the right thing the first time
  10. 20. specialist / takes the initial call for services
  11. 21. / Our organization’s stated vision is "We envision a community that empowers, respects, and values seniors and their caregivers.
  12. 22. / driven by exceeding customer expectations
  13. 24. Village Center / new building in Franklin
Down
  1. 2. companion / volunteer who provides seniors friendship
  2. 4. counseling / provide assessments to determine seniors needs
  3. 6. / volunteers who address nursing home concerns
  4. 7. center / congregate
  5. 9. disease management / enhance fitness class
  6. 10. / provide medical transport
  7. 11. / people we support who take care of senior family members
  8. 12. / treating all individuals with fairness, honor and dignity.
  9. 15. / type of agency
  10. 18. provide seniors and their caregivers with access to programs and services so they may live with choice and dignity in their communities
  11. 19. / stand up for what we believe in for our customers and to advocate on their behalf.
  12. 23. transitions / reducing readmission to hospitals