St Patrick's Day Pot of Gold

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Across
  1. 1. Treat all patients like a _____ member
  2. 5. A guiding principle. Demonstrating compassion and sincere care for our patients
  3. 8. "Kiss the ______ Stone"
  4. 12. Market city where the St Patrick's Day parade starts at Minute Maid Park, home of the Astros
  5. 13. Our extra offerings that set us apart
  6. 15. Section of the chart containing meds, allergies, and patient history
  7. 17. Hosting tool that helps us communicate wait times
  8. 18. A guiding principle. Act of imparting or exchanging timely and consistent information to our patients
  9. 19. Market city where St Patrick's can be celebrated at Trinity Hall Irish Pub and you may spot Troy Aikman
  10. 20. Check on patients every _____ minutes as per the parking rule
  11. 21. "A lucky four leaf _____"
  12. 22. Erin Go Braugh translates to "_______ forever"
  13. 23. Market city where the first St Patrick's Day parade took place
  14. 24. City of Guiness fame
Down
  1. 2. Market city of the greenbelt, bats and live music
  2. 3. Market city where they dye the river green for St Patrick's Day
  3. 4. A guiding principle. Act of being genuinely active and participatory in every patient's experience
  4. 6. Every patient should be reminded of this online survey in the discharge process
  5. 7. Our incentive program that turns points into prizes. Use it!
  6. 9. Mythical Irish creature. also a horror movie
  7. 10. Every patient should be ________ to the front door
  8. 11. Irish city of the Titanic fame
  9. 14. Our COO Ken _______
  10. 16. Our CEO ______ Marino
  11. 24. _______ O'Gill and the little people