Starz Six Years Anniversary

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Across
  1. 1. A classic game where players mark off squares as items are called.
  2. 5. The cool bot who greets customers before we do.
  3. 7. One of our guiding stars, project manager since the early days.
  4. 9. Slack poll legend: does it belong on everything, or not?
  5. 10. One of the offers we give when a customer wants to cancel.
  6. 11. Time-travel romance and one of STARZ’s most famous shows.
  7. 12. APM with a name that means “rain” in Turkish.
  8. 15. How many candles go on the Starz Project’s cake this year.
  9. 16. Tool that allows phone calls to be transmitted into Kustomer.
  10. 18. When we give money back to customers.
  11. 20. APM, just a letter away from “Susan.”
  12. 21. Security app required for logging into STARZ’s portal.
  13. 23. APM with a melodic name, close to “Cecilia.”
Down
  1. 2. Our monthly recap of updates, wins, and highlights.
  2. 3. APM whose name starts with L, but isn’t Lara.
  3. 4. APM sharing his name with a U.S. founding father.
  4. 6. APM whose name is Stephanie—but with a twist.
  5. 8. Customer support channel where real-time typing happens.
  6. 13. APM whose name is linked to the month of August.
  7. 14. One of the three channels we handle customer cases.
  8. 15. The project celebrating its 6-year anniversary.
  9. 17. CRM platform that connects us with customers.
  10. 19. APM whose name also appears in “Friends” and “The Office.”
  11. 22. Another channel of communication, alongside phone and chats.