Across
- 2. a way to collect feedback from the receivers
- 5. brands have such a strong reputation that people are confident in mentioning you to someone looking for the products you offer
- 6. helps brands expand their online reach and content with a wider audience
- 8. a measure of how successful
- 11. the medium used to "transfer the message"
- 12. the way a customer interprets the message
- 13. total views on your ad piece of content
- 15. transforming content into a new format in order to expand the content's reach
- 17. existing customer base actively refers you to people looking for a product like yours
- 18. increases a brand’s social equity with more followers, recognition, and conversations taking place on various platforms.
- 19. a professional who represents the company and its products.
- 20. the reaction of the customer to the message
Down
- 1. how many unique people see your ad
- 3. a person has a reason to refer your products to their network
- 4. brands build positive relationships with customers on social platforms to resolve issues or educate users about their products and services
- 7. usually the company/firm that produces the product.
- 9. is communicating the message in comprehensible terms to the customer.
- 10. loyal customers advocate for companies by conversing with other online users to discuss the brand in a positive manner.
- 14. when a brand appears in a movie, TV show, or otherperformance, because an advertiser paid for that privilege.
- 16. actions that reflect and measure how much your audience interacts with your content
