Across
- 2. intense rivalry, easy entry to fast-changing markets
- 5. group of firms producing equivalent products
- 7. individuals or groups with enforceable claim on the firm’s performance
- 10. best returns by firms without competitive advantage
- 11. information, intelligence, expertise
- 14. firms that sell goods or services complementing a focal firm’s offer
- 15. last step in a strategic management model
- 18. adjective to describe practices like blackmail, trespassing, eavesdropping
- 19. economic interdependence among countries & businesses
- 20. developing projects of future outcomes based on monitored trends
Down
- 1. segment concerning population size, age structure, ethnic mix, etc.,
- 3. data, information, knowledge to better understand competitors
- 4. technologies that make old ones obsolete, and create new markets
- 6. hindrance to achieving strategic competitiveness
- 8. culture that is the social energy that drives the organization
- 9. economic, sociocultural, technological, etc., dimensions of an environment
- 12. what a firm wants to be
- 13. commitments and actions to gain competitive advantage
- 16. costs incurred in buying from a different supplier
- 17. identifying early signals of environmental changes, trends