Across
- 7. Learner's loan application has been successfully approved
- 8. Learner missed funding-related tasks within set time
- 9. Invalid phone number/email
- 13. Learner wants a call at a specific date and time
- 15. Learner approved for loans and has given acceptance
- 16. Learner applied but faced loan rejection
- 17. No conversations yet, just a fresh lead
- 19. Learner asked not to be contacted via any channel
Down
- 1. Learner conveyed lack of interest in the program
- 2. Scheduled meeting missed by the learner
- 3. Learner's discovery done, but a task stands before full commitment.
- 4. Lender needs co-borrower or more documents for loan approval
- 5. Learner interested in upcoming terms beyond the next one
- 6. Some details uncovered, but no definite commitment secured
- 10. Interaction without in-depth exploration or future callback mentioned
- 11. Learner took the step of applying with one of our loan lenders
- 12. Learner hasn't responded as per the call plan
- 14. Learner successfully submitted full tuition payment
- 18. Discovery done, learner on board with funding plan