Across
- 2. like research this is necessary for successful requests.
- 4. for example the Better Business Bureau or the State Attorney Generals Office.
- 8. opposite of personally offended.
- 10. people who may be able to help you like the Better Business Bureau.
- 11. suggestions, requests, and complaints need to be this if you expect that they might be honored.
- 13. social media company.
Down
- 1. what comes from your efforts.
- 3. identify what you are talking about in as few words as possible.
- 5. people who a business deals with, same as consumers.
- 6. advice, like explaining how to make suggestions, requests, and complaints.
- 7. language other than English spoken in the United States.
- 9. media such as Facebook.
- 12. Chief Executive Officer.