Across
- 3. Superheroes wear these, but we don’t need one to be a hero
- 6. What every customer wants to feel
- 7. Everyday hero who solves problems
- 8. What customers feel when treated with kindness
- 9. Fastest man alive
- 11. Clark Kent's alter ego
- 13. Going above and beyond to help someone
- 15. The Dark Knight of Gotham City
Down
- 1. Like a superhero, we do this when customers need us most
- 2. Amazonian warrior princess
- 4. Our “superpower” in customer service
- 5. The ability to bounce back from challenges
- 10. Clear and respectful exchange of ideas
- 12. Instead of a bat signal, customers use this to reach us
- 14. The first impression we give to a customer