Across
- 5. quantifying performance
- 6. ability to adapt quickly
- 8. primarily focused on movement of goods
- 10. primary activity that doesn't produce a good
- 11. physical product you can see
- 12. sequence of events
- 13. ability to create new things
Down
- 1. perception of benefits
- 2. protecting the environment
- 3. degree of output to customer requirement
- 4. wait time
- 7. raw material, WIP and finished goods
- 9. ration of output to input