Across
- 1. A management system that coordinates and integrates all of the activities performed by supply chain members into a seamless process, from the source to the point of consumption, resulting in enhanced customer and economic value.
- 3. An entire group of individuals who orchestrate the movement of goods, services, and information from the source to the consumer.
- 5. A highly integrated process, often requiring persons from multiple companies and multiple functions to come together and cootdinate to create customer satisfaction at a given place and time.
- 9. A real time inventory system that triggers shipments only when a good is sold to the end user.
- 11. The connected chain of all of the business entities, both internal and external to the company, that perform or support the logistics function.
- 12. The link that connects all of the logistics functions of the supply chain.
- 13. Information technology that replaces the paper documents that usually accompany business transactions, such as purchase orders and invoices, with electronic transmission of the needed information to reduce inventory levels, improve cash flow, streamline operations, and increase the speed and accuracy of information transmission.
- 14. Enables firms to manage volumes of returned product efficiently, while menimizing returns-related costs and maximizing the value of the returned assets to the firms in the supply chain.
- 15. Includes the group of activities that facilitates the joint development and marketing of new offerings among a group of supply chain partner firms.
- 18. Seeks to align supply and demand thoughout the supply and demand throughout the supply chain by anticipating customer requirements at each level and creating demand-related plans of action prior to actual customer purchasing behavior.
- 19. A method of moving inventory into, within, and out of the warehouse.
- 20. Bundles of interconnected activities that strech across firms in the supply chain.
- 21. A production method whereby products are not made until an order is placed by the customer; products are made ccording to customer specifications.
- 22. An inventory control system that manages the replenishment of goods from the manufacturer to the final consumer.
- 23. A system whereby orders are entered into the supply chain and filled.
- 24. Concerned with ensuring that firms in the supply chain have the needed resources to manufacture with flexibility and to move products through a multi-stage production process.
- 25. A method of developing and maintaining an adequate assortment of aterials or products to meet a manufacturer's or a customer's demand.
- 26. A process that redefines and simplifies manufacturing by reductin inventory levels and delivering raw materials at the precise time they are needed on the production line.
Down
- 2. A distribution technique that includes any kind of product or service that can be distributed electronically, whether over traditional forms such as fiber-optic cable or through statellite transmision of electronic signals.
- 4. The process of strategically managing the efficient flow and storage of raw materials, in-process inventory, and finished goods from point of origin to point of consumption.
- 6. Allows companies to prioritize their marketing focus on different customer groups according to each group's long-term value to the company or supply chain.
- 7. Closely related to the manufacturing flow management process and contains several characteristics that parallel the customer relationship management process.
- 8. Presents a multi-company unfied response system to the customer whenever complaints, concerns, questions, or comments are voiced.
- 10. An inventory control system that manages the replenishment of goods from the manufacturer to the final consumer.
- 16. A manufacturer's or supplier's use of an independent third party to manage an entire function of the logistics system, such as transportation, warehouseing, or order processing.
- 17. When multiple firms in a supply chain coordinate their activities and processes so that they are seamlessly linked to one another in an effort to satisfy the customer.