Across
- 4. Anyone living at the same address who share income and household expenses.
- 5. This is the term used when you need to confirm agent or customer information.
- 8. ____ is a state where we only offer ACP services.
- 11. Lifeline only subscribers receive a _____.
- 12. This is no longer required on agent selfie.
- 13. ________is a centralized system that determines whether subscribers are eligible for Lifeline. Universal Service Administrative Co. manages the National Eligibility Verifier and its customer service department, the Lifeline Support Center
- 14. Effective 4/14, Agents and Supervisors will become _____ of SUW.
Down
- 1. Platform in which ICs complete assignments.
- 2. ICs have _______ ways of accessing ADP Work Market.
- 3. Assignments in work market expire after_____days.
- 6. What is a former title of DSP?
- 7. How would the customer go about purchasing a tablet if they already received a free phone?
- 9. This is where agents are required to complete the confirmation and training page.
- 10. ____ is a state we are approved to distribute both ACP and Lifeline services.