Across
- 2. - City Swapfiets withdrew from in mid-2022 (5 letters)
- 4. - Webshop where Swapfiets clothing can be purchased (7 letters)
- 5. - The metric that indicates how satisfied customers are with our products or services (4 letters)
- 7. - The conglomerate holding Swapfiets (3 letters)
- 10. - Name of the main person featured in the spring campaign (English version) (4 letters)
- 12. WRENCH - Tool used to tighten nuts and bolts to a predetermined Newton-metre value (12 letters)
- 13. - Electric vehicle Swapfiets tested alongside the e-kick (7 letters)
- 14. - Type of bike with single speed, Shimano coaster brake, and magnetic reelights (8 letters)
Down
- 1. - A system to signalise and regulate the supply of components (6 letters)
- 3. - Department responsible for member contact, communication and questions (8 letters)
- 6. - A pouch designed to hold tools, worn at the waist (8 letters)
- 8. - The name of the end action in which people end their subscription by bringing the bike to a location (7 letters)
- 9. - Colour of the Swapfiets front tire (4 letters)
- 10. IT HAPPEN - Taking responsibility with our purpose-driven mission in mind (12 letters)
- 11. - Together with which word do the words Diversity and Inclusion align in the abbreviation DEI? (7 letters)