Across
- 3. System name for the Motor Vehicle Register.
- 6. Menu in GOTCHA where personalised/bookmarked GOTCHA pages are displayed.
- 8. System used to receive calls and emails.
- 10. Used for virtual meetings.
- 11. Waka Kotahi intranet.
- 12. System used to take credit card payments over the phone.
- 13. HEAT Customer type.
Down
- 1. Aux code in Genesys Cloud used for 30 minute lunch breaks.
- 2. HR system.
- 4. An SLA is a service level ______.
- 5. CSR schedule.
- 7. Great Online Tool Communicating ___ Answers.
- 9. Abbreviation meaning Driver License Register.
- 11. System used for emails within Waka Kotahi