Across
- 2. People or companies that promote products or services.
- 4. Online advertisements displayed across the top or sides of web pages.
- 5. Small files stored on a user’s computer to track browsing and advertising preferences.
- 10. Focused on meeting the needs and satisfaction of clients.
- 12. To introduce a new product or campaign to the market.
Down
- 1. Reducing expenses to improve efficiency or profit.
- 3. When a famous person publicly supports or recommends a product.
- 6. When a customer continues to buy from the same company over time.
- 7. A service providing assistance and advice to customers, especially online or by phone.
- 8. The location or system where a retail transation is completed.
- 9. any interaction between a customer and a company
- 11. keeping existing customers over time