T09 - T.E.A. Crossword Puzzle #4

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Across
  1. 8. mySBA PW's must contain at least one, uppercase letter, one lower case, one special character, and one ____
  2. 10. the "military" alphabet is also known as the ___ alphabet.
  3. 14. agents are permitted to allow BO's to ____ their PW.
  4. 15. who won T09's Top Agent of the Month for the award's inaugural month
  5. 16. only this STATUS within RRF have access to the RRF portal.
  6. 18. website where BO's complete their PW reset
  7. 19. mySBA usernames are ___
  8. 21. temp PW for mySBA PW reset
  9. 22. common error encountered by users even after you unlock their RRF account.
  10. 25. currently, Congress has no plan to ____ the funds for RRF.
  11. 26. as of ____ agents are allowed to walk callers through resetting their own PW.
  12. 27. users must login within ____ with their temp PW
Down
  1. 1. one of two things we check in mySBA to see if they need to be corrected.
  2. 2. RRF awardees had until ___, 2023 to use award funds.
  3. 3. when resetting a user's PW, we do not click ___, Reset, or clear.
  4. 4. to unlock a RRF or DF account you must uncheck the ____
  5. 5. this additional PII can only be used if it's listed differently than their first and last name.
  6. 6. ___ was sent to RRF awardees who have not yet submitted a post award report.
  7. 7. we direct callers here before concluding a mySBA PW reset call.
  8. 9. today is national ___ ___
  9. 11. assurance level for mySBA accounts
  10. 12. the final post award report for awardees was due on ____, 2023.
  11. 13. RRF funds cannot be used for new equipment or...
  12. 17. when a BO indicates the lender indicated to them that they no longer service the loan, we refer them to their ___
  13. 20. step 5 of the PW reset interim guidance.
  14. 23. do caller's need to await the temp PW email.
  15. 24. callers cannot use one of their last __ PW.