Across
- 3. goal you can reach in a short period of time
- 5. someone who purchases or uses health products or services
- 7. written or spoken media message designed to interest consumers in purchasing a product or service
- 9. a company's or store's written agreement to repair a product or refund your money if the product doesn't function properly
- 10. people or groups whose sole purpose is to take on regional, national, and international consumer issues
- 11. the reaction of the body and mind to everyday challenges and demands
- 14. multistep strategy to identify and achieve your goals
- 15. process of ending conflict through cooperation and problem solving
Down
- 1. exchange of thoughts, feelings, and beliefs between two or more people
- 2. things you aim for that take planning and work
- 4. failure by a health professional to meet accepted standards
- 6. tools and strategies to maintain, protect, and improve your health
- 8. the sale of worthless products or services that claim to prevent disease or cure other health problems
- 12. communication strategies that can help you say no
- 13. ideas, beliefs, and attitudes about what is important to you