TAL Direct Claims

4. A court order issued by the Supreme Court that approves the validity of a will.
5. The person chosen to carry out wishes in managing an Estate.
6. On FPD/F50 policies, if a non-accidental death occurs in the first 12 months of the policy, then the benefit payable is equal to all premiums paid for that life insured. True or False.
7. To confirm formally as true, accurate, or genuine.
9. The authority to act for another person in specified or all legal or financial matters.
12. The name of our Case Manager who got married on the weekend.
13. We select this tab in ILSA to manage Risks and view Benefit/Premium Details for a claim.
15. Creates anything to be sent to Funeral claimants before and after claim is processed.
21. The business acronym for the Funeral Insurance plan for over 55's.
22. You must report to your manager and the ______ Manager immediately if you suspect that a privacy breach may have occurred.
23. This tab in Cardio shows any payments that have been raised but not yet authorised/paid.
24. To claim on Unemployment Cover you must have held Unemployment Cover on the policy for how many months?
25. This tab in Cardio shows a history of authorised/paid payments.
26. Found in the left hand side pane in EthIL, we select this to manage Risks and view Benefit Details for a claim.

1. You must be this age to be considered an adult on FP3.
2. If clients have firstly attempted to use our internal dispute resolution service, they can go here.
3. According to the Insurance Contracts Act, if there is no nominated beneficiary on a Funeral claim we can pay directly to this person.
8. We are required to pay the benefit amount to the nominated beneficiary in accordance with this Act.
9. The Funeral Claim Form can be completed and signed by the Beneficiary OR ______
10. Home of Dai-ichi Life and Luke recently visited here.
11. A legal document that sets out how the deceased’s belongings are to be distributed after their death.
14. The amount payable under the policy subject to any Indexation or CPI increase.
16. Latin term used for claims that are paid only in “extenuating circumstance” meaning “as a favour; not compelled by legal right”.
17. The primary insurer for Unemployment Cover from 1 April 2012.
18. The name of our Complaints Manager.
19. Income before tax is deducted.
20. The name of one of our new Case Managers.
22. The name of the claims system undergoing major development as part of the CTP Phase 2 work.
27. Claim Type in Cardio for Funeral and Life Insurance claims.
28. One of the Individual Targets we will be measured on for March Madness.