Across
- 4. Everybody can be Great because everybody can ______
- 6. Great Service Goes the Extra _____
- 8. You have to Create _____ Fans
- 9. It was a Joy to watch Johnny _______ the Customers
- 10. Great Service Brings _______ Back
- 13. Johnny the ______
- 15. Great Service _____ People
- 16. Their spirit of Service is summed up in these three little words
- 18. ______ Soar above the Crowd
- 20. Great Service Inspires _______
- 21. Always Give ____ more than they expect to Get
Down
- 1. _____ Quack and Complain
- 2. Aim for ______ and Success will follow
- 3. Creating _______
- 5. Great Service Comes from the _______
- 7. Using your _____ Gifts
- 11. Building ______
- 12. Put your _______ Signature on the Job
- 14. The Simple ______ of Service
- 17. Blanchard
- 19. Great Service is a __________
