Team Building

4. What should we do to every member who walks in?
8. What form has to be filled out to add a joint owner to an account?
12. Who do we send wires to?
13. Monthly Cyber Security training
16. What are we doing when entering C in the proc code?
18. What tool do we have to check after placing a hold on a check?
19. Where our goals are entered
22. What department is notified of the death of a member?
23. What has to be pressed on the cash advance machine at the end of the night?
24. What is the name of the credit cards reward program?
25. What is the drive thru being replaced with?
27. Who has to be called to release a vehicle from rep?

1. What can be up to 50% on auto loans depending on credit score?
2. Where are checks scanned in at the end of the night?
3. What would you recommend to a member who needs to do some home remodeling?
4. What program gives CD's a .05% rate increase?
5. What kind of ID does someone have to have to do a cash advance?
6. What has to be filled out on verafin when opening a new account?
7. What has to be accompany a POA being submitted to the back office?
9. Who do we contact for questions regarding current loans?
10. Who can withdraw from a custodial account?
11. How many cross sells per month do you need to reach the first tier goal?
14. What is checked each time a cashier's check is made
15. Who needs to be emailed when giving out or receiving $5,000 in cash?
17. What does an MSR have to pull to qualify someone for a loan?
20. What do MSR's add to an auto loan that covers vehicle repairs?
21. What is added to an auto loan to cover the amount owed on the loan vs the amount paid by insurance coverage after a total loss?
26. What does the E in HELOC represent?