Team Lead and Supervisor Readiness

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Across
  1. 1. The process of finding people who are a good fit for role
  2. 3. Leverage every person's
  3. 5. What you use when you want to understand another person
  4. 6. Know your skills and
  5. 8. When you are able to persuade others
  6. 9. Individuals and teams need to orient toward
  7. 12. The opposite of working in silos
  8. 13. Leaders make things
  9. 14. This orientation keeps you focused on customer needs
  10. 17. When you demonstrate a positive viewpoint
  11. 18. To benefit the team, sometimes it's wise to inhibit your
Down
  1. 2. Leaders have to be proactive and take
  2. 4. When you motivate yourself and others
  3. 7. When faced with change, you need to be
  4. 10. Leaders are not born, they are
  5. 11. It's important to build and maintain this
  6. 15. What you do or say to show interest in another person
  7. 16. Get the right people in the right seats on the