Answers

12345678910111213141516171819
Across
  1. 4. Calls Jim by nicknames 'Tuna' or 'Big Tuna'
  2. 5. Use of data and analytics for Underwriting purposes
  3. 10. Name of Dwight's porcupine
  4. 11. Dwight keeps a pair in his car for special occasions
  5. 14. Service provided at the end of a policy term to determine actual payrolls, sales, etc, to calculate insurance premiums
  6. 16. First types of quotes agents could enter in WBConnect
  7. 17. Substance Jim used to put Dwight's office supplies into
  8. 18. He runs the warehouse below the Dunder Mifflin offices
  9. 19. Street name for address of 3 Down
Down
  1. 1. Service provided to Insureds to help mitigate losses
  2. 2. West Bend's new platform for processing tasks & quotes
  3. 3. Major competitor of West Bend
  4. 6. Comparative Rater for Commercial quoting
  5. 7. Famous comedian Michael imitates in the "Diversity Day" episode of The Office
  6. 8. What does Dwight's family farm produce?
  7. 9. West Bend's depository of file documents
  8. 12. Who started out as 'the temp' in the Dunder Mifflin office?
  9. 13. Underwriting Division located in Madison
  10. 15. Large Work Comp Division of West Bend