Team Sriracha (2)

2. Zoetis home page
4. What does "RL" stand for in ZRL
6. Customer Facing Use for KA # 1415 outside of Direct Customers
7. First 2 words of Title of KA #1599
10. Which product is an Anti-Emetic
11. Best VCS Team!
12. System we can review and troubleshoot Zoetis US profile
13. Zoetis version of Salesforce (CRM) which hosts Knowledge and Service Cloud
14. These Petcare anti-infectives come in a roll of 112.
16. Last Name of the Most Recent VCS Manager
18. If a customer can dispose of expired product using Federal, State and Local Guidelines we can offer
20. What does CMD stand for
23. Veterinary Medical Information and Product Support
24. Name of KA # 1511 2024 _____ _______.
25. Which tier of ZPCR 2.0 do you get 1.5x points value
29. Code: E06 on a Return Means
30. Which tier of ZPCR 2.0 do you get 1x points value
32. What does MAG stand for
34. Sr Manager who recently celebrated 10 year anniversary
35. Last name of VCS manager who used to work in Collections

1. Run it Like Own it is an example of a Zoetis
3. Puppy Shot Vaccine
5. Which mastitis product comes both LC and DC
8. Which Zoetis product vaccinates against Leukemia Virus
9. Account Identification the Zoetis Reps often use
15. Last name of VCS Manager who has a background in Diagnostics
17. Which newly added canine product is part of ZPCR 2.0
19. Upfront Credit when Product is lost in transit
21. Which type of Service Case should you create if customer want to speak with their aligned rep
22. "SF" on a vaccine indicates
23. System we listen to calls and see QM scores
26. Which product is an Equine Sedative/Analgesic
27. Indicator on Knowledge Articles that it cannot be shared externally
28. Last name of VCS manager who used to work in Inside Sales
31. Only scheduled product which needs to ship and store cold
32. TCode used in SAP to check Inventory Supply
33. What you would process if customer has expired product that is being sent back
34. Order Enter System Zoetis uses