Team Sriracha September Challenge

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Across
  1. 2. Indicator on Knowledge Articles that it cannot be shared externally
  2. 4. What does MAG stand for
  3. 7. Which type of Service Case should you create if customer want to speak with their aligned rep
  4. 8. Common customer buying group (hint use KA1556 to assist)
  5. 10. Run it Like Own it is an example of
  6. 13. Which product was formerly known as CADI
  7. 14. Zoetis home page
  8. 17. Which product is an Anti-Emetic
  9. 19. What you process if customer has expired product
  10. 21. Which mastitis product comes both LC and DC
  11. 22. Last name of VCS Manager who has a background in Diagnostics
  12. 23. Puppy Shot Vaccine
  13. 24. What does CMD stand for
  14. 26. Which level of ZPCR 2.0 do you get 1x points value
  15. 28. Last Name of the Most Recent VCS Manager
  16. 29. Last name of VCS manager who used to work in Collections
  17. 30. Which product is an Equine Sedative/Analgesic
  18. 31. Which level of ZPCR 2.0 do you get 1.5x points value
Down
  1. 1. Code: E06 on a Return Means
  2. 3. Customer Facing Use for KA # 1415 outside of Direct Customers
  3. 5. First 2 words of Title of KA #1599
  4. 6. If a customer can dispose of expired product using Federal State and Local Guides we can offer
  5. 9. Which newly added canine product is part of ZPCR 2.0 for a limited time
  6. 11. Last name of VCS manager who used to work in Inside Sales
  7. 12. What does "RL" stand for in ZRL
  8. 15. System we can review and troubleshoot Zoetis US profile
  9. 16. System we listen to calls and see QM calls
  10. 18. Upfront Credit when Product is Launched
  11. 20. Veterinary Medical Information and Product Support
  12. 25. "SF" on a vaccine indicates
  13. 27. Only scheduled product which is part of cold chain