Across
- 2. Case that is mounted to a pole, ped, handhold, or strand where the drop installer plugs a drop into
- 7. First step when a customer says their Wi-Fi speeds are poor
- 8. A group of TEC employees that review ideas to make improvements across the company
- 10. Y in "ROYAL" because we are empowered to help our customers!
Down
- 1. When we retire copper services where there is now fiber
- 3. The act of joining two fiber optic cables together
- 4. Customers calling to pay their bill every month need to be offered this service
- 5. Website to help customers find what streaming subscription fits their needs
- 6. ______ them in awe
- 9. Network card that manages the data flow between the service provider and its users