Across
- 2. What needs to be done to a change record before the change is made
- 3. A business initiative is an example of something that would ______ the change process
- 7. What needs to be done regularly to identify security vulnerabilities
- 8. Antivirus software is a type of ______ control
Down
- 1. Any change made in production must be ______
- 3. Problems are loaded in the problem management ____ with a suitable priority assigned
- 4. The peer _____ process is the task that authorises a change to proceed
- 5. An IT Service Continuity Plan helps ensure the ______of customer and business data
- 6. Controls help mitigate business _____