Across
- 3. understanding another person's emotions or perspective during communication
- 6. the death of cells during a normal and controlled part of an organisms growth and development
- 8. medicare supplemental insurance
- 9. site to authenticate a policyholder's information
- 10. term used to refer to salesforce
- 11. acquires and contracts other medical companies with the goal of investing and improving them
Down
- 1. Professional behavior and communication when speaking on the telephone
- 2. every morning
- 4. A secret combination of characters used to authenticate identity and secure access.
- 5. a chronic condition affecting how the body processes blood sugar and insulin
- 6. One of the two main components of active listening, alongside reflection
- 7. four times a day