Across
- 4. spreadsheets
- 5. information intended to be kept secret or only shared with those that need to know.
- 7. understands customer emotions
- 10. offer more flexibility and allow out-of-network care
- 12. a quantity of medication or drug taken or recommended to be taken at a particular time.
- 13. feeling for the customer
Down
- 1. cloud storage
- 2. Treat others how you would like them to treat you
- 3. insurance/Payer Verification site
- 5. Contracted Payer List ID
- 6. what is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere.
- 8. Annual Enrollment Period
- 9. provider networks and lower cost
- 11. This is a term used to refer to Salesforce. Fusion used to be the name of Salesforce previously, but it’s since been bought out and now goes back Salesforce.
