Across
- 2. refers to engaging audiences who have already interacted with your brand, to encourage them to take a desired action that may interest them, such as conversion.
- 3. is a business-driven, disciplined approach that organizations use to rapidly identify, vet and automate as many business and IT processes as possible.
- 7. a branch of advanced analytics that predicts about future outcomes using historical data combined with statistical modeling, data mining techniques and machine learning.
- 9. a set of practices, tools, and a cultural philosophy that automate and integrate the processes between software development and IT teams.
- 11. refers to off-the-shelf AI tools that enable companies to implement and scale AI techniques at a fraction of the cost of a full, in-house AI.
Down
- 1. is the practice of deploying people, policies, processes and technologies to protect organizations, their critical systems and sensitive information from digital attacks.
- 4. is a strategy in which retailers and brands engage customers through multiple, integrated digital and physical touchpoints, such as physical stores, websites, social media, and apps.
- 5. a decentralized, distributed and public digital ledger that is used to record transactions across many computers so that the record cannot be altered retroactively without the alteration of all subsequent blocks and the consensus of the network.
- 6. a distributed computing paradigm that brings computation and data storage closer to the sources of data.
- 8. a fully managed SaaS that provides a single platform for data warehousing, data lakes, data engineering, data science, data application development, and secure sharing and consumption of real-time / shared data.
- 10. is a software application used to engage with customers alongside the classic customer service channels like phone, email, and social media.