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Across
  1. 2. What messaging service allows you to enter past 160 characters in a single message?
  2. 4. What incoming email option synchronizes instead of down loading messages?
  3. 6. A customer stays connected for more than one minute, and the call drops, it is considered?
  4. 10. What tool do you use for a 4g device that is similar to *228 with a 3g device?
  5. 13. A normal mode of the network when no data is transmitting; it conserves power.
  6. 16. What does SOU stand for?
  7. 17. What network is currently used for all devices for voice calls?
  8. 18. This APN handles all general data and internet connections
  9. 19. When in a data session, after losing service, what is responsible for reconnecting at the highest speed possible?
  10. 21. What is the most accurate option for the device when using the map application?
  11. 22. The P in SMTP (Earl’s alternate acronym)
  12. 23. This APN handles simota, prl updates, software check
  13. 26. What is Smtp?
  14. 31. The second M in MMS
  15. 32. this device gives the customer The ability to connect to multiple devices.
  16. 33. In MARS, what record types do you check for IP connectivity?
  17. 34. What can you use to verify a PRL update and/or OTA completion for a 4G device?
Down
  1. 1. This family base functions can impact a customer’s ability to make and receive calls.
  2. 3. What network tool would you use when troubleshooting Voicemail routing issues?
  3. 5. What verifies the device can access the network and prevents cloning.
  4. 7. The D in DNS as in a database for resolving host names and IP.
  5. 8. The E in ANDE
  6. 9. The field in the AAA extended verify where the Dial Up Networking feature is present.
  7. 11. What is the unit of measurement used when calculating data speed?
  8. 12. If a customer is provisioned for Mobile Hotspot/MBB Connect with a separate allowance, what feature is present in the AAA extended verify?
  9. 14. The A in AGPS
  10. 15. A permanent Internet Protocol address that is assigned in a network.
  11. 16. What are the 4 digits that proceed the MDN for Voicemail routing?
  12. 18. This APN handles VZW branded services like NFL mobile, BUA, Verizon Mobile
  13. 20. The P in PDSN and PSDN.
  14. 24. This is the Network Element where are APN's provisioned.
  15. 25. The P in PRL
  16. 26. The Orig C/G in MARS indicates the cell site that processed what?
  17. 27. The A in ANDE
  18. 28. 5-12mbps Download, 2-5mbps Upload are the typical download and upload speeds for this network.
  19. 29. This APN handles sms/vmail notifications
  20. 30. The N in ANDE