Across
- 5. Apps for managing services, booking & preferences
- 7. Online 360-degree walkthroughs of spaces
- 10. Booking platforms for hotels or travel
- 11. NFC or QR-based payment methods
- 12. Self-service terminals for checking in/out without staff.
Down
- 1. Codes for menus, payments, information, etc.
- 2. Used to access hotel rooms
- 3. Digital systems replacing physical lines
- 4. AI assistants for customer queries via chat
- 6. Digital maps with filters for navigation and points of interest
- 8. Smart devices connected to automate and personalize environments
- 9. Automated machines for tasks like delivery, cleaning, or greeting