Across
- 3. This includes Collection, Processing and Distribution
- 5. Aggregation of all non-recurring, periodic, and chargeable events on an account-by-account basis
- 6. This includes Marketing, Planning, Sales, Knowledge management
- 8. This includes Service Delivery and Service Assurance
Down
- 1. This starts from customer order till activation of service on the network and billing
- 2. Determining the charge/price of individual events
- 4. A business process framework standard maintained for service providers in telecomuunication
- 7. This includes Product, Customer, Revenue and Order management