Across
- 5. the non-serving, behind-the-scenes tasks that restaurant and bar staff—such as servers, bussers,
- 7. Its specific size, shape, and material control portion sizes, retain temperature, affect presentation, and shape how a guest experiences a hot or specialty beverage
- 9. a specific part, segment, or fraction of a larger task, project, or piece of work that has already been completed, performed, or finished
Down
- 1. The service spoon sits flat against the server's index and middle fingers, acting as the stable base or "shovel".
- 2. guest demand, traveler groups (market segments), or the competitive business environment
- 3. cleaning, sanitizing, and resetting dining tables after guests leave so the restaurant can seat the next customers
- 4. a structured list of food and beverage items available for purchase or consumption at a restaurant, hotel, café, or catering event.
- 6. o an eating utensil with a handle and two to four prongs (tines) used to hold, pick up, or cut food
- 7. tracks every stage of interaction a guest has with a hotel or resort from their first inquiry to post-stay follow-u
- 8. fixed costs
