Terminology and Popular Acronyms

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Across
  1. 1. Global system for mobile communications.
  2. 4. Handheld device that has multiple applications to help you assist your customers.
  3. 5. This increases commission 10%.
  4. 12. Net promoter score.
  5. 15. 5G
  6. 16. A smart card inside a mobile phone, carrying an identification number unique to the owner, storing personal data, and preventing operation if removed.
  7. 17. Is a 15-17-digit code that is given to every mobile phone.
  8. 18. The company you work for.
  9. 19. The business connectivity source supports in retail locations.
  10. 20. A technology standard for high-speed wireless services for mobile phones and data terminals.
  11. 21. System that allows you to help your prepaid customers, purchase, change features.
  12. 22. Next Best Action.
  13. 23. Intentional slowing or speeding of an internet service by an Internet service provider (ISP).
  14. 24. Home internet.
Down
  1. 1. The difference between the cost of the product and the retail price.
  2. 2. Code division multiple access.
  3. 3. Closing a line of service.
  4. 6. where your self directed syllabus is housed.
  5. 7. It's all about_____!
  6. 8. A system that allows you access to a customers account
  7. 9. Point of sale for ringing out the customer
  8. 10. Jargon we use to call deactivations.
  9. 11. A site where you can find your I9 documents, taxes, direct deposit and pay information.
  10. 13. Assigning a higher priority to the more important image data in uplink transmission.
  11. 14. No Contract including mobile without borders taxes and fees included all with our differentiated customer service.