Terminology - English 4

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Across
  1. 4. (noun) Any moment where a person comes into contact with a brand
  2. 7. (noun), plural) Non-physical things that still have value, like reputation, trust, patents, or brand recognition
  3. 8. (noun) A customer who helps shape or customise a product
  4. 9. (noun) Another term for a robot used by search engines to index websites
  5. 10. (noun) Extra words that explain what a brand is or does (e.g., “online bank”, “whitening toothpaste”)
  6. 12. (noun) High-speed internet connections that carry large amounts of data between networks
Down
  1. 1. (noun)A person or organisation that controls what information reaches the public
  2. 2. (noun)How much attention media give to a topic or how widely it is reported
  3. 3. (verb) The option to stop receiving emails or newsletters
  4. 5. (noun) An animated ad that appears on top of webpage content
  5. 6. (noun) A brand name shown in a specific text style
  6. 11. (noun)A programme used by search engines to scan and index websites