Terminology

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Across
  1. 2. Express returns benefit which tier level
  2. 5. Black, Gold, Silver and ?
  3. 6. tier level to receive gift wrapping as a benefit
  4. 7. code word for too much money in the till
  5. 8. discount amount for a Group 11 customer purchasing beauty
  6. 11. payment Card Industry Data Security Standard
  7. 13. No Sale function is used for this type of request
  8. 15. Discounts that apply to items such as damaged goods
  9. 16. Store in the UK but not England
  10. 17. An order from a customer not in store
  11. 18. A discount function for processing Concession sales
Down
  1. 1. you need this to get a discount
  2. 3. The second C in DCC
  3. 4. The C in CRM
  4. 9. not own bought
  5. 10. A cash payment in excess of £11,000
  6. 12. Can be claimed back by International customers on purchases over £50
  7. 14. Benefits are received this many times per year