Terminology

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Across
  1. 1. The customers bank details
  2. 2. This will commit the payment or bill to the account
  3. 3. This is the contract between the customer and the supplier
  4. 7. This needs to be addded at the end of each call
  5. 9. Work that needs to be sent to another department
  6. 11. The Meter Serial Number
Down
  1. 1. The customers bank sort code
  2. 4. The tariff the customer is on
  3. 5. The customers Direct Debit details
  4. 6. This is where the meter details are held
  5. 8. A menu that allows us to navigate
  6. 10. This is the customers supply address