Terminology

4. A letter sent by our company or the Ins.Co requesting additional information.
7. An erron that is currently not consideres serious enough to reflect negatively against the broker or office.
9. Promise to provide adittional information.
11. How the customer heard about or found our company.
12. A request to "undo" a policy
13. Mostly any error that does not fall under the definition of a Major.
14. The rating system used to provide quotes.
15. To make the policy take effect.

1. Policies designed to be used for a temporary period of time.
2. the company that loans the customer money to purchase a vehicle.
3. A file where the original app is retained by the broker.
5. This is a uniquye number assigned to every vehicle by the manufacturer.
6. the price of the policy.
8. A file that needs to be processed within a few days of sale.
10. vehicle that a customer takes possession of; usually for a term and will return to the dealership.