Across
- 1. meeting to get approval for your change
- 3. process to be activated in case of emergencies
- 4. Make sure ______ are changed at predefined intervals
- 8. time it takes for a request to from client to server and back to the client
- 10. For all high priority incidents ___ to be done and action items from ___ should be communicated to all stakeholders
- 12. Is referred to an event that leads to disturbances and disruptions in an IT service
- 13. _________ management helps plan and manage the change of state of a service in its lifecycle
- 14. one of the different cloud computing models
Down
- 2. Do plan for a complete _____ before the start of the deployment activity
- 5. A solution that reduces or eliminates the impact or probability of an incident or problem for which a full resolution is not yet available
- 6. is a characteristic of cloud computing that is used to handle the increasing workload by increasing the proportion of resource capacity
- 7. person who has accumulated great knowledge in a particular field
- 9. Don’t use ______ statements inside the same SQL for update/delete
- 11. refers to a particular time period in the development procedure after which strictness and severity is observed in the rules required for making changes to the source code