RIO

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Across
  1. 3. Wrong parameters and Data entry errors are due to
  2. 4. _____________ Matrix had to be maintained during critical issues
  3. 6. Any operational activities should be met within defined.
  4. 9. Certification/learning required for Operational Support Team
  5. 10. Handover and takeover
  6. 11. Automation of Mails are called as
Down
  1. 1. Change Implementation should not be done without proper______
  2. 2. Business impact of Error is very high. Tolerance of Error is______
  3. 5. Avoid using ______ statements in the same SQL for update/delete
  4. 6. I will maintain ______ of my passwords
  5. 7. Information Security Manager must conduct quarterly _____ on Access Control List
  6. 8. RiO _____ to be taken by all support associates on a regular basis